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Author Topic: Error Connecting to VPN – Error 850: The Extensible Authentication Protocol type  (Read 5203 times)

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lathu_official

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Are you getting this error message when connecting to a virtual private network?

Error connecting to BLAH.

Error 850: The Extensible Authentication Protocol type required for authentication of the remote access connection is not installed on your computer.



The fix is easy. I’ve documented the steps below:

1. Open the VPN connection properties.

2. Click the Security tab. Note the authentication radio buttons. Notice how neither of them are selected? It has therefore assumed a default option which isn’t appropriate for the network you are trying to connect to.

3. Select the correct authentication protocol. If it is a Microsoft PPTP implementation then try the following configuration shown on the screnshot attached.


4. Click OK and attempt to connect again.


Screenshots attached.

Thank You.
« Last Edit: December 23, 2013, 06:53:59 am by lathu »