Get your server issues fixed by our experts for a price starting at just 25 USD/Hour. Click here to register and open a ticket with us now!

Author Topic: "Unknown file type" error in Backup manager  (Read 2094 times)

0 Members and 1 Guest are viewing this topic.


  • Guest
"Unknown file type" error in Backup manager
« on: January 05, 2014, 10:26:28 pm »
Backup Manager in Plesk Control panel->Tools and Settings->Backup manager shows the error:
  Error: Unknown file type
In pmmcli.log (C:\Program Files (x86)\Parallels\Plesk\PMM\logs) you may see something like that:
 ERROR Validate failed: ActionProcessor <pmmcli.GetTasksListAction object at 0x022D38F0>

        <errmsg>Invalid input parameters in '--get-tasks-list' command:
    Task type must be 'Backup', 'Restore', 'Migration', 'Deploy' or 'ConflictResolve'</errmsg>

To fix this do following steps:

Copy directory above from other Plesk 11.5 server if it is possible or extract broken files from plesk.msi:

    Extract plesk.msi archive to temporary folder:

  C:\ParallelsInstaller\parallels\PANEL-WIN_11.5.30\dist-msi-Microsoft-2003-i386>msiexec /a plesk.msi /qb TARGETDIR=C:\tmp

    Create backup of pmmcli directory: C:\Program Files (x86)\Parallels\Plesk\admin\share\pmmcli

    Copy content C:\tmp\Program Files (x86)\Parallels\Plesk\admin\share\pmmcli to C:\Program Files (x86)\Parallels\Plesk\admin\share\pmmcli

    Reinstall microupdates as below:

Code: [Select]
ai.exe --select-product-id panel --select-release-current --reinstall-patch --install-component base