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Windows => Control Panels => Plesk => Topic started by: Aby on April 25, 2014, 09:49:18 pm

Title: Error 1719 windows installer service could not be accessed
Post by: Aby on April 25, 2014, 09:49:18 pm
Error 1719 windows installer service could not be accessed

Cause
Windows Installation Service fails to start because of system files misconfiguration/corruption.

Resolution
To start the Windows Installer Service, follow these steps:
1.Click Start, and then type CMD in the Search programs and files dialog box.
2.Right-click cmd.exe, and then choose Run as Administrator.
3.Type net start MSIServer, and then press ENTER.

To check that the Windows Installer Service is running, follow these steps:

1.Click Start, type services.msc in the Search box, and then click Services under the Programs heading.
2.In the Services (Local) list, right-click Windows Installer, and then click Properties.
3.In the Startup type drop-down list, check that the value is set to Manual.
4.The Windows Installer Service is running if the Service status: entry is set to Started.

If attempting to start Windows Installer service fails with the error then required system files are corrupt.


(http://kb.parallels.com/Attachments/kcs-27229/error1053.jpg)

In this case you should replace the system files from Virtual Machine or Personal Computer that does note experience this issue.

NOTE: Windows should have the same version and same bit version (32 / 64). You can find this information following Start > Control Panel > System and Security > System.
Copy the following files on your Mac from the machine that does not experience this issue:

Code: [Select]
C:\system32\msi.dll

C:\SysWoW64\msi.dll

NOTE: 32-bit version of Windows does not have C:\SysWoW64 directory. In this case copy only C:\SysWoW64\msi.dll.

Get Access to your virtual hard drive to paste the files:
2.1 Open Parallels Desktop and make sure that virtual machine is shut down.
2.2 Right-click Parallels Desktop icon in the Dock -> click Virtual Machine List.
2.3 Right-click virtual machine name -> Show in Finder.
2.4 In the Finder: Right-click virtual machine .pvm file -> Open With -> Parallels Mounter.
2.5 Virtual machine hard disks will appear in the left Finder tab as external drives.
Locate C:\system32\msi.dll and C:\SysWoW64\msi.dll files in the virtual hard disk and rename them to C:\system32\msi.dll.old and C:\SysWoW64\msi.dll.old.

Paste the good files.
Eject virtual hard disks from Finder.
Start VM and reinstall Parallels Tools.

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