Plesk website is asking for username and password while accessing on browser

[Eby Sebastian]

Windows Plesk domain prompting for username and password

This issue can be fixed by one of the following methods because this can be caused by 2 things either permissions on the domain files or password mismatch between the windows user and IIS, by doing both of these this should fix the problem:

Stage 1:

Open the command prompt on the server (click on start, then run, enter cmd and hit enter) in the command prompt change directory to the plesk\admin\bin folder
Run the following command from this folder:

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websrvmng.exe –reconfigure-vhost –vhost-name=Domain-Name
Note : replacing Domain-Name with the domain name as it has been added to plesk Close the command prompt when that program has finished (this usually only takes a couple of seconds you know when it is done because the cursor is back on a new line).


If this does not fix the issue then go through the following:


Stage 2:
1. Open IIS

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Start >> Run >> and type inetmgr
2. Locate the site, right click the site name then properties (this is below web sites) Click the Directory Security tab, then on edit next to authentication and access control. You will see a username and password at the top of this new window, delete the password which is masked out and type in the FTP password you used for this site when setting it up, then click OK (you will be prompted for the password again to confirm) Click OK on the properties window, close IIS.