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Author Topic: SWKeyExFatalError - Plesk Windows  (Read 2463 times)

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Jithin

  • Guest
SWKeyExFatalError - Plesk Windows
« on: November 01, 2013, 08:07:37 pm »
Hi Guys,

This is a common error with Plesk. When you try to access the panel, it will give you the following error.

ERROR: SWKeyExFatalError
xmlrpc error: XML parsing failed

0: common_func.php3:4523
of_get_key_by_product(string 'plesk-win')
1: common_func.php3:4523
getPleskKey()
2: common_func.php3:4602
getKeyProp(string 'demo')
3: auth.php3:54

The error is causing because %plesk_dir%\admin\repository\registry.xml must be corrupted.

To fix this error please check the size of %plesk_dir%\admin\repository\registry.xml file. If it is empty, remove it.

Now try to access the panel again. Panel will load fine and the file will be regenerate.