Admin-Ahead Community

Windows => Control Panels => Plesk => Topic started by: Jithin on November 01, 2013, 08:07:37 pm

Title: SWKeyExFatalError - Plesk Windows
Post by: Jithin on November 01, 2013, 08:07:37 pm
Hi Guys,

This is a common error with Plesk. When you try to access the panel, it will give you the following error.

ERROR: SWKeyExFatalError
xmlrpc error: XML parsing failed

0: common_func.php3:4523
of_get_key_by_product(string 'plesk-win')
1: common_func.php3:4523
getPleskKey()
2: common_func.php3:4602
getKeyProp(string 'demo')
3: auth.php3:54

The error is causing because %plesk_dir%\admin\repository\registry.xml must be corrupted.

To fix this error please check the size of %plesk_dir%\admin\repository\registry.xml file. If it is empty, remove it.

Now try to access the panel again. Panel will load fine and the file will be regenerate.