While trying to activate a subscription which is in 'Suspended' state, the following error is observed in the Plesk control panel:
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Error: Some of the selected domains or aliases were not activated.
Error: Unable to activate the domain: The domain is suspended.
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This issue can be resolved by following the steps given below:
1) Create a psa database backup:
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"%plesk_dir%\MySQL\bin\mysqldump.exe" -uadmin -p<Plesk_password_here> -P8306 psa > c:\psadump.sql
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2) Check the subscription status:
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"%plesk_bin%\dbclient.exe" --direct-sql --sql="select status ,id ,name from domains where name='domain_name'"
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+--------+----+-----------------------------------------+
| status | id | name |
+--------+----+-----------------------------------------+
| 4 | 1 | example.com |
+--------+----+-----------------------------------------+
3) Update the status:
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"%plesk_bin%\dbclient.exe" --direct-sql --sql="update domains set status = 0 where name='domain_name'"
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4) Suspend and then activate the subscription using the following utility:
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"%plesk_cli%\domain.exe" --webspace-off <subscription_name>
"%plesk_cli%\domain.exe" --webspace-on <subscription_name>
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This is a tried and tested method, and I had used it for resolving a similar issue in Plesk-Windows. It works
