Notice : This product has been discontinued as of 3rd January, 2018 from our product list. Any further development and all related support services would also be discontinued. You can however continue to use this product, and any related support services would come under our per hour administrative charge of $25 (USD).
There is a bug in the Linux kernel for Centos 6.x which causes multi threaded applications to get stuck unexpectedly. In the case of cPProtect, we use "pigz", a modern implementation of gzip for modern multi-core processors to compress backup files. Since pigz uses multi-threading, the above mentioned bug could affect it. As a result, the process might get stuck and we will have to manually kill the process so that the backup continues.
Solution
This bug was fixed in later releases of Linux kernel. If you're running a Kernel which is older than 2.6.32-504.16.2, we strongly recommend you to upgrdae your kernel to a later version.
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