Unable to access Plesk panel, the following error message is shown.
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ERROR: SWKeyExFatalError
xmlrpc error: Expected <param> to have 1 children, found 0
0: common_func.php3:4523
of_get_key_by_product(string 'plesk-win')
1: common_func.php3:4523
getPleskKey()
2: common_func.php3:4602
getKeyProp(string 'demo')
3: auth.php3:54
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System: Windows Server
Cause: It is most likely because of the registry.xml got corrupted.
Resolution: Follow the steps below to resolve this issue.
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1. Login to the server and Navigate to the Parallels\Plesk\admin\repository folder.
2. check the size of registry.xml file and rename or delete this file if the size is 0 Kb.
3. Restart the Plesk services. This will create new registry.xml file.
You should be able to access the Plesk control panel now.
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I hope you have found this useful.
Thanks for reading
