Get your server issues fixed by our experts for a price starting at just 25 USD/Hour. Click here to register and open a ticket with us now!

Author Topic: 500.19 internal server error Cannot read configuration file  (Read 2662 times)

0 Members and 1 Guest are viewing this topic.

lathu_official

  • Guest
500.19 internal server error Cannot read configuration file
« on: January 03, 2014, 02:28:55 pm »
You may receive this error on website:

HTTP Error 500.19 - Internal Server Error

Config Error Cannot read configuration file

Config File \\?\D:\Websites\hosting-username\your-domain.com\wwwroot\web.config

The error means IIS cannot read configuration file web.config under wwwroot folder.

When you add hosting account for a domain, websitepanel create 3 folders wwwroot, data, logs under your-domain.com folder.

Website files must be uploaded to wwwroot folder.

IIS cannot read configuration file either because you remove wwwroot folder or "Network Service" read permission on wwwroot folder is missing.

Please follow steps below to fix the error:

+ Login WebsitePanel, navigate to hosting space

+ Select File Manager -> go to your-domain.com check if wwwroot folder exists

+ If wwwroot folder does not exist, recreate wwwroot folder.

+ Click Lock icon next to wwwroot folder to apply read & write permission for Network Service.



--------------
Thanks.